Experience
Essential criteria
Customer service experience
Skills
Essential criteria
Good written and verbal communication skills
Literacy and numeracy
The post-holder will carry out delegated appropriate tasks with minimal supervision.
Able to convey information in a clear concise manner.
Able to prioritise and organise
Able to offer appropriate assistance to patients/colleagues
Able to recognise potential service improvements.
Able to demonstrate an understanding of Intensive care
Knowledge
Essential criteria
Understanding of the role
Understanding of the healthcare sector
Qualifications
Essential criteria
Basic education to GCSE standard or equivalent
Basic level in literacy, numeracy, ICT & communication
Other
Essential criteria
Positive attitude and ability to work under pressure.
Responsible for own individual performance review
Able to respond quickly to emergency situations in all areas of the unit
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

Our people strategy for 2019-2022 sets out our priorities and an action plan to meet our ambition. In this strategy, we set out the deal we are offering to you in return for living and breathing our values so that they shape everything that you do every single day.

As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

By applying for this post you are agreeing to Barts Heath NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.